Help Center
Welcome to the Yucen Model Enthusiast Community Help Center. Here you will find beginner guides, FAQs, community guidelines, and reporting and appeal methods; if your issue remains unresolved, you can reach us via the contact information in the footer.
Beginner's Guide
1. After registering and verifying your email, you can publish shares and ask questions or request help.
2. Publish a share: upload photos of the finished product and clearly state the materials, tools, and fabrication steps.
3. If you encounter a problem: in "Questions & Help", describe the materials, methods you have already tried, and the expected result.
4. Reading and interaction: you will receive notifications for favorites, following authors, reviews, and replies.
5. Multilingual: content is automatically translated into other languages supported by the site.
Frequently Asked Questions
How do I register and verify my email?
Click "Register" in the navigation, then fill in your nickname, email, and password. After registering, check your email for a verification code and enter it in the member center; once verification is complete, you can publish content. If you are not verified, clicking Publish will first guide you to verification.
How do I publish a making sharing post?
Go to "Make & Share" and click Publish, fill in the title, body, and finished product images, and select the category and model status. After publishing, it will be made public immediately; if it triggers sensitive rules, it will first enter pending review and be visible only to you and administrators.
Why does the content display “Translating” or the original text?
The site supports multiple languages. After publishing, the system generates translations for other languages; before a translation is generated, the page in that language displays the original text first and is marked. After modifying the body text, the corresponding language will be automatically retranslated.
How to bookmark, follow, and receive notifications?
On the details page of a share or help request, tap Favorite or Follow. When the author updates, or when an answer or review is received, the member center and navigation red dot will indicate unread notifications.
Can I publish anonymously?
Yes. If you select anonymous when publishing, only “Anonymous Modeler” will be displayed on the front end; the real account will still be retained in the backend for content management and report handling.
What should I do if I forget my password?
On the login page, click "Forgot Password" and enter your registered email address to get a reset link. After a successful reset, all logged-in devices will be immediately invalidated; please log in again.
Community Guidelines Summary
Original and authentic build logs are encouraged, and detailed descriptions of materials, tools, and steps are welcome. Advertising and traffic diversion, infringement and image theft, personal attacks, privacy leaks, and illegal content are prohibited. Violating content will be hidden or removed, and repeated violations will result in account restrictions or bans.
Report and Appeal
Click "Report" on a share, help request, answer, review, or follow-up question, select a reason, and provide a description of no more than 200 characters. Each person can report the same item only once, up to 20 times per day; if the same item is reported by 3 different accounts, it will be automatically hidden and prioritized for review. The author will be notified of the outcome; if you believe the handling is incorrect, you can appeal via the contact information in the footer.